The AI Receptionist Your Brokerage Never Has to Train
A.C.E builds an AI receptionist that answers every call to your brokerage — day, night, weekends, and overflow — qualifies the caller, books the appointment, and logs every lead straight into your CRM. Buyers, sellers, renters, tenants, and owners all handled, so your team never loses another deal to a missed call.
What it is
Every missed call at a brokerage is a missed commission. Front desks go home at five, get overwhelmed during open houses, and turn over constantly — and the leads that call after hours or during the rush are often the ones worth the most. A.C.E installs an AI receptionist that picks up every one. It answers in a natural voice, understands what the caller needs, asks the right questions, captures their details, and routes them to the right agent — then follows up automatically. It runs 24/7, never takes a day off, and works with the CRM and property-management software you already use.
Everything it handles
Your brokerage gets more than a call answered — it gets the entire front desk run on autopilot. The AI receptionist is trained on 20+ types of real estate calls and knows exactly what to do with each:
Buyers & sellers
Qualifies buyers on budget, towns, beds/baths, and pre-approval; books listing appointments for sellers; and captures cash-offer inquiries the moment they come in.
Rentals — residential & commercial
Matches renters against your live inventory by town, price, bedrooms, pets, and parking, and handles commercial space inquiries with the detail those deals require.
Existing tenants & maintenance
Logs maintenance requests, triages emergencies, answers rent and lease questions, and handles lease-renewal conversations — keeping tenants served without tying up your team.
Owners & growth
Captures property-management owner prospects and owners looking to lease, and intakes new vendors — so your growth pipeline fills itself.
Screening & escalation
Screens out solicitors, handles municipal and general-info calls, takes callbacks, and escalates anything urgent straight to the broker with timers that make sure nothing sits.
How it works
Every call runs the same disciplined loop, whether it's a first-time buyer or a burst pipe: Identify who's calling and why → Qualify them with the right questions → Record everything to your CRM → Route to the correct agent or queue → Follow up automatically → Escalate to a human the instant a call needs one. Within seconds of every call, a lead card lands on your team's phone with everything the AI captured — name, towns, budget, beds/baths, the listing they asked about, and who it's assigned to. Nothing gets written on a sticky note and lost.
Why it beats a front-desk hire
A full-time receptionist answers phones roughly forty hours a week, needs training, calls in sick, and eventually quits — taking their knowledge with them. The AI receptionist answers every hour of every day, qualifies every caller the same consistent way, never forgets a step, and captures every lead to your CRM automatically. It covers your after-hours and weekend calls — when a large share of real estate leads actually come in — and it does all of it for less than the cost of a full-time front-desk hire. Your agents stop fielding calls and get back to closing.
Built for Long Island & NYC brokerages
A.C.E works with real estate brokerages and agent teams across Long Island (Nassau and Suffolk) and New York City. We start with a 14-day pilot on your after-hours or overflow line, so you hear it working on real calls before it ever touches your main number.
FAQs
Hear your brokerage's new receptionist.
Book a quick demo and listen to the AI handle a real estate call from start to finish.
(631) 759-8532 · ace.digc@gmail.com